In today’s digital-first world, golfers expect fast, accurate, and 24/7 responses. Yet for most golf courses, valuable staff hours are still spent answering repetitive questions about green fees, tee times, or package details. That’s where Svaito comes in.

The Core: A Custom Knowledge Base

Svaito is only as good as the data it learns from and that’s a good thing. Our AI assistant is bespoke to each golf facility and uses an internal knowledge base based on your golf course to make the experience unique for every partner we work with. This includes:

• Pricing and rates (green fees, rentals, memberships)

• Tee time booking policies

• Menus and F&B options

• Accommodation packages

• Lessons and academy programs

• Upsells like club hire, buggies, and spa services

• Dress codes, rules, and etiquette

• Contact points, hours, and location details

• All other details you may find relevant for golfers to know about your course.

Because this information is structured and regularly updated by the club, Svaito can respond with precision and consistency every time — no matter the hour, no matter the language.

Our AI Agent… makes the experience unique for every partner we work with.

Here are some examples of questions Svaito can handle effortlessly

Here are typical requests our AI Agent answers every day:

• “What are the green fees this weekend?”

• “Is there a vegetarian option on the clubhouse menu?”

• “Can I book a golf lesson for two people tomorrow?”

• “Do you have packages that include hotel stays?”

• “Are dogs allowed on the course?”

• “What’s the dress code for the driving range?”

All responses are tailored to the specific policies and offerings of your course — not generic answers, but deeply personalized ones.

Reducing Operational Load with AI

According to a 2023 report by McKinsey, businesses that implemented AI customer service saw a 25-30% drop in routine support queries and a reallocation of 40% of agent time to higher-value tasks like direct customer interaction and service personalization.

In a golf context, this means your reception staff spends less time answering emails and calls, and more time focused on what truly matters: the golfer’s on-site experience.

Real Results from Real Courses

Golf resorts using Svaito have already reported:

• A 83% reduction of email backlog from the previous work day.

• Over 300% increase in response speed, especially outside business hours.

• A better conversion rate on upsells, since the AI never forgets to mention optional extras and is always motivated to optimize the time spent communicating with the golfer.

In short: our AI Agent knows your golf course like a seasoned staff member — and it’s always awake, always accurate.

Your reception staff spends less time answering emails and calls, and more time focused on what truly matters: the golfer’s on-site experience.

Ready to Empower Your Team?

Svaito doesn’t replace your staff — it supports them. By automating the repetitive and time-consuming, it lets your team shine where it matters most: on the green, in the clubhouse, and in every personalized guest interaction.

Let’s talk about how Svaito can learn your course and start making a measurable impact today.

Footnotes

1. McKinsey & Company. (2023). The economic potential of generative AI: The next productivity frontier. Link ↩