May 20, 2025
Explain AI to Your Board in 3 Sentences” – A How-To Guide for Golf Managers
Vitaly Rimmer
CEO & Co-founder
Imagine This...
You’re a manager who wants to be known not just for running a tight ship — but for elevating your course to legendary status. You want guests leaving five-star reviews, staff who aren’t overwhelmed, and a board of directors who see rising revenue every month.
But your front desk is swamped with repetitive emails. Bookings fall through the cracks on weekends. Upsell opportunities go unmentioned. Your staff are busy — but not necessarily effective.
That’s when you introduce Svaito. You will need 3 arguments to make your point:
1 - “Svaito’s AI Agent ensures that every golfer enquiry — in over 50 languages — gets answered instantly, which boosts bookings and reduces staff strain.”
2 - “It automatically suggests tailored upsells like lunch packages or buggy rentals, increasing per-guest revenue without relying on staff memory or motivation.”
3 - “And by handling all routine questions, it frees up our team to deliver exceptional on-site service, which is what keeps players coming back.”
Obviously you want to back up all you are saying with reliable data and this wouldn’t be a good How-To Guide if we didn’t provide it:
🔁 Faster Response = More Bookings
Airbnb listings that reply within 1 hour have a 25% higher booking rate compared to slower responders (IntelliHost).🌍 AI Never Sleeps, Never Forgets
Svaito can respond 24/7 in 50+ languages, meaning you don’t lose business when the office is closed or when guests message in Portuguese, German, or Mandarin.💶 Upsell Like a Pro — Automatically
AI-powered systems that tailor upsell recommendations increase conversion rates by up to 28% (WJARR, 2024).👥 Liberate Your Staff for What Actually Matters
AI saves up to 30–40% of staff time spent on repetitive queries, allowing your team to focus on human-centered service — the kind that drives loyalty (McKinsey, 2023).
Final Thought
Svaito isn’t a cost — it’s a multiplier. It enhances your revenue, protects your team’s time, and delivers service that wins loyalty and drives word-of-mouth.
Pitch it with data. Back it with vision. Deliver it with confidence.
References
The ModGolf Podcast (2024)
Clive Mayhew on the role of AI in golf course service and personalization.
🔗 https://modgolf.fireside.fm/186-clive-mayhewIntelliHost (2023)
"How Response Rate and Response Time Affect Your Bookings"
🔗 https://intellihost.co/how-response-rate-and-response-time-affect-your-bookingsWorld Via Travel Network (2023)
Top metrics for travel advisors, including lead response time impacts.
🔗 https://worldviatravelnetwork.com/blog/top-20-metrics-travel-advisors-should-monitorBCV Social (2023)
"5 Reasons Your Response Time Matters in Hospitality"
🔗 https://bcvsocial.com/blog/5-reasons-your-response-time-matters-in-hospitalityWorld Journal of Advanced Research and Reviews (WJARR, 2024)
Impact of AI-driven upselling strategies on conversion rates.
🔗 https://wjarr.com/sites/default/files/WJARR-2024-0449.pdfRunnr.ai (2024)
"AI-Driven Upselling Strategies for the Hospitality Industry"
🔗 https://runnr.ai/blog/ai-driven-upselling-strategies-for-the-hospitality-industry